Modern Slavery Statement

Illustration of a modern slavery statement and compliance focusThis Modern Slavery Statement sets out our commitment to preventing slavery, human trafficking, forced labour, and exploitation within our operations and supply chains. We maintain a zero-tolerance policy toward any form of modern slavery and expect the same standard from all parties who work with us. Our approach is grounded in respect for human rights, lawful employment practices, and continuous vigilance across our business activities.

We recognise that modern slavery can occur in many forms, including coercion, debt bondage, deceptive recruitment, child labour, and the withholding of identity documents or wages. To address these risks, we apply clear governance, staff awareness measures, and supplier due diligence. This modern slavery statement reflects our ongoing responsibility to identify, prevent, and respond to risk in a practical and accountable way.

Our leadership team oversees compliance and ensures that anti-slavery principles remain embedded in our policies and decision-making. We require all employees to act ethically, report concerns promptly, and support lawful and fair working conditions. Where risks are identified, we take proportionate corrective action and may suspend or end relationships if necessary. Compliance is not optional; it is a core condition of doing business with us.

Supplier audit and due diligence review sceneSupplier management is central to our modern slavery strategy. Before engaging with new suppliers, we conduct risk-based assessments considering geography, sector, labour model, and the nature of services provided. Higher-risk suppliers may be subject to enhanced due diligence, contract clauses, and evidence reviews. We also require suppliers to confirm that they operate in line with applicable labour and human rights laws.

As part of our ongoing oversight, we carry out supplier audits and monitoring activities where appropriate. These audits may include document reviews, workforce interviews, site inspections, and checks on recruitment practices, working hours, and pay arrangements. Findings are recorded, and suppliers are expected to implement remediation plans within agreed timelines. Persistent non-compliance may result in termination of the relationship.

Our modern slavery approach also extends to subcontractors and other third parties that support the delivery of goods and services. We encourage suppliers to adopt similar controls throughout their own supply chains and to communicate expectations clearly to their partners. By strengthening transparency, we reduce the risk of hidden exploitation and improve accountability at every stage.

Confidential reporting channels and whistleblowing illustrationWe provide multiple reporting channels so employees, contractors, and other stakeholders can raise concerns about suspected modern slavery or unsafe labour practices. Reports can be made through line management, human resources, compliance teams, or other designated internal routes, depending on the nature of the concern. All concerns are handled sensitively, and, where permitted by law, confidentiality is maintained.

Anyone reporting in good faith is protected from retaliation. Allegations are assessed promptly and investigated using a risk-based process. If a concern is substantiated, we implement corrective action, which may include supplier remediation, workforce support, policy updates, or disciplinary measures. When necessary, we also notify relevant authorities in accordance with legal obligations.

Training is provided to help employees and relevant managers recognise warning signs of modern slavery and understand the importance of escalation. This includes guidance on indicators such as unusual recruitment fees, restricted movement, inconsistent pay records, or signs of intimidation. Awareness helps us identify issues earlier and respond more effectively.

Annual review of modern slavery risks and controlsWe treat remediation as an essential part of our response. Where modern slavery risks are identified, we seek to protect affected individuals first and then address the root causes through improved controls, supplier engagement, or policy changes. Our aim is not only to detect breaches but also to reduce the likelihood of recurrence across the modern slavery statement framework.

Our performance against this statement is reviewed annually. The review considers changes in legislation, supply chain risk, audit findings, reported concerns, and the effectiveness of our controls. Updates may be made to policies, training, procurement practices, and supplier requirements to ensure continued relevance and improvement.

Ethical supply chain and zero-tolerance policy visualThis Modern Slavery Statement is supported by our wider commitment to ethical conduct, fair treatment, and responsible sourcing. We understand that eliminating modern slavery requires sustained effort, careful oversight, and collaboration with suppliers and stakeholders. By maintaining a zero-tolerance policy, strengthening supplier audits, enabling robust reporting channels, and conducting annual reviews, we reinforce our determination to uphold human dignity across our operations and supply chain.

Shepherds Bush Carpet Cleaners

A modern slavery statement outlining zero tolerance, supplier audits, reporting channels, remediation, and annual review commitment.

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What Our Customers Say

Excellent on Google
4.9 (10)

From start to finish, the service felt professional and reassuring, from the initial booking team call to the staff leaving the property. I felt totally at ease. After the deep clean, my house was spotless, carpets were sparkling and fresh-smelling.

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K

The cleaner came at the agreed time, demonstrated excellent knowledge of the products, and answered all my queries. Would recommend!

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T

Whenever I need my walkway cleaned, I count on this company. Their professional team does an incredible job.

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R

Arranging my fortnightly cleaning was effortless and the service I receive is always first-class. Definitely would recommend.

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H

The efficiency and value presented by Carpet Cleaners Shepherds Bush are exceptional and noteworthy.

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A

Customer service was fantastic through every stage. The cleaning was arranged swiftly and performed to a very high standard. Well-priced, too.

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A

Shepherds Bush Carpet Clean has consistently been my preferred choice for excellent results lately. The employees are kind, prompt, and thorough, always taking extra care to ensure every space is spotless.

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B

Outstanding service and genuinely personable communication. The customer support team accommodated my needs and managed to fit me in quickly. The cleaning professionals were thorough and diligent during the entire process.

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A

I was in need of cleaning right after my move and Shepherds Bush Carpet Clean was able to schedule a next-day service. Their team was right on time, fully equipped, and treated my house with respect and attention to detail.

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E

Great service from Shepherds Bush Carpet Cleaning! The cleaner assigned to us is always on time and friendly. The alternate cleaner, when needed, did an equally stellar job and was happy to receive feedback.

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